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Frequently Asked Questions
  • What is the Perks program?
    The Perks program is a special way for us to give back and say thank you to our guests. There is no card to carry or scan just to get the sales price. And you never have to clip paper coupons again. With Perks you get exclusive sale information, thank you gifts, surprise discounts at the register and rewards just for shopping at Macey's.
  • Do I have to be a Perks member to shop in the store and get your everyday sale prices?
    No you do not. The Perks program is just a benefit, not a requirement. You are guaranteed to get our everyday low sale prices every time you walk into our store, whether you are a Perks member or not.
  • Is Perks available at all Macey's stores?
    Yes, the Perks program is available at all stores and all promotion points can be earned and redeemed at all stores unless otherwise specified.
  • How do I become a member of the Perks program?

    There are 3 Easy Ways to become a member:

        1. Sign up at the register. Tell the checker that you would like to become a Perks member, give the checker
        your phone number and then go home and complete your profile online at maceys.com/perks
        2. Sign up at maceys.com/perks
        3. Sign up at the service desk - simply fill out a brochure or talk to our helpful and friendly staff
  • What personal information will be requested and required to sign up?
    You will be asked to share your name, phone number, email, address, month and day of your birthday and a few interests. Macey's and Associated Food Stores are the only parties that have access to your personal information. At no time will we share this information with other parties.
  • How will guests without computers register?
    If you do not have access to a computer at home visit the service desk and they will be happy to help you.
  • How many emails will I receive each week if I sign up for the Perks program?
    As a member of the program you will receive one email per week with sale items and other promotions, you will periodically receive other emails making you aware of special time sensitive sales, events or recall info. You will also receive an email any time you earn a Perks offer. We promise you that we will not bombard you with emails.
  • Can each family member have their own Perks account?
    Yes, each family member can be a Perks member. The best way to do this is sign up one family member, the person that will be the primary account holder. Then go online to maceys.com/perks and add other family members to the account under secondary users.
  • How many Perks cards do you get when you sign up?
    When signing up you will not be getting a card because the Perks program does not have a card. If you sign up for the program at the checkstand you will be given a temporary registration card that can be thrown away once your profile has been completed at maceys.com/perks.
  • Can I "cash out" my Perks digital wallet balance?
    Think of your Perks digital wallet as your own in-store savings account, you cannot be given cash from the account, but you can spend your balance on anything in the store.
  • What can I spend my Perks digital wallet balance on?
    Your Perks wallet balance can be spend on anything in the store.
  • Can I use a portion of my Perks digital wallet, or do I need to spend it all at one time?
    That’s another cool feature of the Perks digital wallet – spend it all at one time, or just a little at a time – it’s your choice and under your control.
  • When I redeem my Perks offers or my digital wallet balance, why do I have to show ID?
    For your protection we require ID when redeeming your savings from the Perks digital wallet. That way, no one can use their neighbor’s phone number and redeem their neighbor’s balance.
  • How can I see my digital wallet balance?

    There are many ways that you can see your Perks digital wallet balance:

        1. Your checker can tell you each time you shop, once your phone number is entered.
        2. Look at the bottom of your receipt – there is an up to date balance.
        3. Go online at maceys.com/perks and view your balance.
        4. Pull out your smartphone and visit maceys.com/perks – this also works really well on your iPad,
        Kindle Fire, etc.
  • What does real time access to my receipts mean?
    You can log on to your Perks account anytime through maceys.com/perks and see your receipts. Receipts are loaded to your online account about 15 minutes after your transaction in the store is complete.